Your insurance plan was chosen by your employer to help cover your dental expenses. Very rarely can a company afford to purchase a plan that covers 100% of your dental procedures, so, when plans are purchased, limits are set on the amount that will be paid for each service. If your employer has purchased a plan which states that it will pay 100% for a service, but they have set the limit to $80, you will be reimbursed 100% of $80.00. If our fee is $100, you will be responsible for the unpaid $20.00. This is simply a way of keeping your premium costs down.